To start the return/exchange process for your order, please enter your email address or phone number and the order number below.

How do I return?

DUE TO THE CURRENT PANDEMIC, AND THE UNCERTAINTY COVID-19 BRINGS, WE ARE NO LONGER ACCEPTING RETURNS/EXCHANGES UNTIL FURTHER NOTICE. PLEASE REFER TO OUR COVID-19 POLICY.

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 7 days of receipt of your shipment.

  • Security Ribbon must NOT be tampered with or Removed
  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

Free gifts or SALE items are not returnable!

LIMITED EDITION Items are NOT Returnable or Exchangable. We will be sure to indicate which items are Limited Edition.

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.